PRODUCTS · TIMEFRAME · PRIVACY POLICY
Timeframe Privacy Policy
What personal data the Timeframe visual for Power BI handles, and what Sersight does with the personal data it receives when you get Timeframe or contact us about it.
Last updated: 6 November 2026
01 · IN SHORT
Timeframe runs entirely inside Power BI. It does not collect, send or store any personal data. Sersight only receives personal data if you contact us, or if Microsoft passes on your contact details when you get Timeframe from Microsoft AppSource (see section 03).
It never sends data anywhere
Timeframe runs entirely inside Power BI. It makes no network requests, uses no external services and contains no analytics, telemetry or tracking.
It only reads what you give it
It reads the date column you add to it, only to show and filter dates (for example the first and last date when “All dates” is selected).
It stores nothing outside your report
The selected period is saved inside the report, like any slicer selection and format setting. No cookies, no browser storage, no accounts.
It doesn’t open anything on its own
The only link, “Learn more at sersight.com” on the start screen shown before a date column is added, opens through Power BI and only when you click it.
Power BI and Microsoft AppSource are operated by Microsoft. The data they process is covered by the Microsoft Privacy Statement, not by this policy.
THE POLICY
02
Who is responsible
The data controller is Sersight, Lda., Valongo, Portugal.
Privacy questions and requests: contact@sersight.com
Product support: support@sersight.com
03
Personal data Sersight may receive
When you email us or use the contact form
WHAT WE RECEIVE
Your name, email address and whatever you include in your message.
WHAT WE USE IT FOR
Only to answer your request.
LEGAL BASIS (GDPR)
Pre-contractual steps and legitimate interest, Art. 6(1)(b) and (f).
When you get Timeframe from Microsoft AppSource
WHAT WE RECEIVE
The contact details Microsoft shares with publishers, such as name, email address, company and country.
WHAT WE USE IT FOR
Only to understand who uses Timeframe and, if you ask us, to give you support. We don’t add you to mailing lists.
LEGAL BASIS (GDPR)
Legitimate interest, Art. 6(1)(f).
We do not sell, rent or share this data with anyone, and we do not use it for advertising or profiling.
04
How long we keep it
Messages and contact details are kept for no more than 24 months after our last exchange, then deleted or anonymised. Invoicing records, if any, are kept for the periods required by Portuguese law.
05
Where it is processed
The data is held in Sersight’s business email and Microsoft 365 services, under data processing agreements. Where a provider processes data outside the European Economic Area, it does so under the European Commission’s Standard Contractual Clauses.
06
Your rights
Under the GDPR you can ask to access, correct, delete or receive a copy of your personal data, and to restrict or object to its processing. To do so, write to contact@sersight.com.
You can also complain to the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (CNPD), at www.cnpd.pt.
07
Changes
If a future version of Timeframe changes anything in section 01, we will update this page before that version is published. The date at the top shows the latest change.
The Sersight Privacy Policy covers the use of the sersight.com website itself.